Terms & Conditions
1. General
By placing an order with us, you agree to be bound by these Terms & Conditions.
All products sold are custom 3D printed items, made-to-order as per customer requirements.
2. Orders
Customers are responsible for providing correct details (design, name, number, specifications).
Once an order is placed, it cannot be cancelled as production starts immediately.
3. Pricing & Payments
All prices are mentioned in INR (₹) and are inclusive of applicable taxes (unless stated otherwise).
Orders are confirmed only after successful payment.
4. Shipping & Delivery
We ship orders through trusted courier partners.
Delivery timelines may vary depending on location and courier services.
We are not responsible for delays caused by courier companies or unforeseen circumstances.
5. Returns, Refunds & Replacements
All 3D printed products are non-returnable & non-refundable, as they are personalized/custom-made.
Refunds/Replacements are only applicable in case of:
Damaged product received (must provide unboxing video & photos within 24 hours).
Wrong product delivered (different from what was ordered).
If replacement is not possible, a full refund will be issued.
6. Product Quality
Minor variations in color, texture, or finish may occur due to the nature of 3D printing and cannot be considered as defects.
NFC/tech-enabled products will be tested before dispatch.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
Maximum liability will not exceed the order value.
8. Intellectual Property
All designs, logos, and content on our website/social media are our intellectual property.
Copying, reselling, or unauthorized use is strictly prohibited.
9. Governing Law
All disputes are subject to Madhya Pradesh jurisdiction only.