Terms & Conditions

1. General

• By placing an order with us, you agree to be bound by these Terms & Conditions.

• All products sold are custom 3D printed items, made-to-order as per customer requirements.

• Customers are responsible for providing correct details (design, name, number, specifications).

• Once an order is placed, it cannot be cancelled as production starts immediately.

• All prices are mentioned in INR (₹) and are inclusive of applicable taxes (unless stated otherwise).

• Orders are confirmed only after successful payment.

• We ship orders through trusted courier partners.

• Delivery timelines may vary depending on location and courier services.

• We are not responsible for delays caused by courier companies or unforeseen circumstances.

• All 3D printed products are non-returnable & non-refundable, as they are personalized/custom-made.

• Refunds/Replacements are only applicable in case of:

  • Damaged product received (must provide unboxing video & photos within 24 hours).

  • Wrong product delivered (different from what was ordered).

• If replacement is not possible, a full refund will be issued.

• Minor variations in color, texture, or finish may occur due to the nature of 3D printing and cannot be considered as defects.

• NFC/tech-enabled products will be tested before dispatch.

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

• Maximum liability will not exceed the order value.

• All designs, logos, and content on our website/social media are our intellectual property.

• Copying, reselling, or unauthorized use is strictly prohibited.

• All disputes are subject to Madhya Pradesh jurisdiction only.